Upgrade

When upgrading to the latest version, it's crucial to follow the correct procedure. Ensure to adhere to the specified steps for upgrading from your current version:

Before initiating an upgrade, it is strongly advised to create backups of both the filesystem and database. This precautionary measure ensures that in the event of any unexpected issues during the upgrade process, you can revert to a stable state using the backed-up data.

Upgrade from 3.0 and higher

This can be done easily by doing the following steps:

Download the latest version Go to the Apps for Tableau Enterprise Portal and download the latest version of WriteBackExtreme.
Backup files and database Create a backup of the WriteBackExtreme folder on your server. Also create a backup of your (repository or default) database.

Go to the folder were the WriteBackExtreme.exe is located.
Open the WriteBackExtreme.exe file with administrator privileges
Click the Open configuration button
Click the red Stop WriteBackExtreme button
Close the window
Unzip the zip file that is downloaded in step 1
Override the original WriteBackExtreme.exe with the extracted one
Open the WriteBackExtreme.exe file with administrator privileges
WriteBackExtreme will automatically start. It could take some additional time to start since because of running updates on the first run.
Done!
You can verify the latest version with changes in the management console.

Extract the zip file that is downloaded from our portal.
Make sure the installl.sh is exectuable by running sudo chmod +x ./install.sh
Run the installation script: sudo ./install.sh
When it is finished you should see this message:

Hit CTRL+C to close the configurator.
In some cases, the server wont restart automatically. restart it manually by running this command:

sudo service WriteBackExtreme restart

Done!
Open the browser and navigate to the management console to verify if the service is up and running.