General FAQs
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  • General FAQs
    • Tableau Server Safe List / Whitelisting
    • Common Error Messages
      • Error 401
      • Extension not loading in Tableau Server or Tableau Online
      • Unable to access WriteBackExtreme Management Console.
      • Snowflake schema creation fails with "undefined" error.
    • Known Limitations & Workarounds
      • Dropdown menus not working on Mac?
      • Extension is not resizing correctly in fixed dashboards, is there a workaround?
      • Why do Viz Extensions work in Tableau Desktop but not on Tableau Server?
      • Why can’t I print or export extension content?
      • SuperTables keeps reloading in Tableau Desktop
    • Security & Data Privacy
      • How is my personal data handled?
      • Can I review the extension source?
      • Are Apps for Tableau extensions secure?
      • How do Tableau extensions process data?
      • Do your extensions support on-premises deployment?
      • What security practices apply to the SaaS (Share Cloud) version?
      • Can I inspect or verify the extension before using it?
      • Do extensions require internet access?
    • Licensing & Activation
      • Do I need licenses in development environments?
      • Can I switch or upgrade my subscription plan?
      • Is payment secure?
      • How Can I Get a Refund?
    • Support & Contact
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  • Why is Whitelisting Required?
  • Common Error Message Example
  • Video Tutorial: How to Whitelist Extension URLs on Tableau Server / Tableau Cloud
  • Important Notes
  1. General FAQs

Tableau Server Safe List / Whitelisting

If you are using Apps for Tableau Extensions on Tableau Server, you need to configure a Safe List (also called a Whitelist) to allow the extensions to work properly. This guide explains how to do that.

Why is Whitelisting Required?

CommentShare feedback on the editorTableau Server has a built-in security setting that blocks extensions unless their URLs are explicitly added to the Safe List.

In the Safe List section, add the extension URLs you want to allow.

Option A: Whitelist the Exact URL

Example: https://tableau-wb.test.us/extension/

Option B: Use Wildcard Whitelisting

To allow all subpaths of a domain, use: https://tableau-wb.test.us/.*

Wildcard whitelisting is recommended to avoid errors due to trailing slashes or subpaths.

Common Error Message Example

The WriteBackExtreme extension (URL: https://tableau-wb.test.us/extension/) is not on the safe list for this site.

This means you need to whitelist this exact URL or use a wildcard.

Video Tutorial: How to Whitelist Extension URLs on Tableau Server / Tableau Cloud

Watch our step-by-step video guide to learn how to whitelist extension URLs and set permissions on Tableau Server or Tableau Cloud.


Important Notes

  • Always include trailing slashes / if using the exact URL.

  • Wildcards simplify configuration and prevent common errors.

  • After making changes, save your settings and restart Tableau Server services if needed.


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Last updated 6 days ago