General FAQs
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  • General FAQs
    • Tableau Server Safe List / Whitelisting
    • How do I replace a license in an existing Tableau workbook?
    • Common Error Messages
      • Error 401
      • Extension not loading in Tableau Server or Tableau Online
      • Unable to access WriteBackExtreme Management Console.
      • Snowflake schema creation fails with "undefined" error.
    • Known Limitations & Workarounds
      • Dropdown menus not working on Mac?
      • Can I print or export extension content from my Tableau dashboard?
      • Extension is not resizing correctly in fixed dashboards, is there a workaround?
      • Why do Viz Extensions work in Tableau Desktop but not on Tableau Server?
      • Why can’t I print or export extension content?
      • SuperTables keeps reloading in Tableau Desktop
    • Security & Data Privacy
      • How is my personal data handled?
      • Can I review the extension source?
      • Are Apps for Tableau extensions secure?
      • How do Tableau extensions process data?
      • Do your extensions support on-premises deployment?
      • What security practices apply to the SaaS (Share Cloud) version?
      • Can I inspect or verify the extension before using it?
      • Do extensions require internet access?
    • Licensing & Activation
      • Do I need licenses in development environments?
      • Can I switch or upgrade my subscription plan?
      • Is payment secure?
      • How Can I Get a Refund?
    • Support & Contact
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  1. General FAQs
  2. Known Limitations & Workarounds

Why do Viz Extensions work in Tableau Desktop but not on Tableau Server?

Cause: Viz Extensions are only officially supported in Tableau version 2024.2 or higher.

Symptoms:

  • Extension works as expected in Tableau Desktop

  • Extension fails to load or function in Tableau Server (e.g., version 2023.3.9)

Resolution: Update your Tableau Server to version 2024.2 or later to ensure full support for Viz Extensions.

✅ Viz Extensions are a newer feature and require backend support introduced in Tableau 2024.2.

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Last updated 16 days ago