General FAQs
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  • General FAQs
    • Tableau Server Safe List / Whitelisting
    • How do I replace a license in an existing Tableau workbook?
    • Common Error Messages
      • Error 401
      • Extension not loading in Tableau Server or Tableau Online
      • Unable to access WriteBackExtreme Management Console.
      • Snowflake schema creation fails with "undefined" error.
    • Known Limitations & Workarounds
      • Dropdown menus not working on Mac?
      • Can I print or export extension content from my Tableau dashboard?
      • Extension is not resizing correctly in fixed dashboards, is there a workaround?
      • Why do Viz Extensions work in Tableau Desktop but not on Tableau Server?
      • Why can’t I print or export extension content?
      • SuperTables keeps reloading in Tableau Desktop
    • Security & Data Privacy
      • How is my personal data handled?
      • Can I review the extension source?
      • Are Apps for Tableau extensions secure?
      • How do Tableau extensions process data?
      • Do your extensions support on-premises deployment?
      • What security practices apply to the SaaS (Share Cloud) version?
      • Can I inspect or verify the extension before using it?
      • Do extensions require internet access?
    • Licensing & Activation
      • Do I need licenses in development environments?
      • Can I switch or upgrade my subscription plan?
      • Is payment secure?
      • How Can I Get a Refund?
    • Support & Contact
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  1. General FAQs
  2. Licensing & Activation

Can I switch or upgrade my subscription plan?

Yes, you can upgrade or downgrade your subscription at any time through your My Subscriptions portal.

Here’s how:

  1. Go to My Subscriptions in your account.

  2. Click on the subscription you want to modify.

  3. Scroll down to the Subscription Totals section.

  4. Click the Upgrade or Downgrade button.

  5. You’ll be redirected to the extension’s product page — select your new plan.

  6. Add it to your shopping cart.

  7. At checkout, you’ll see a summary showing any price difference based on your current plan.

The changes will take effect immediately after payment (for upgrades) or at the end of your current billing cycle (for downgrades).

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Last updated 16 days ago