Failed to extract PHP:open C:\[path]\.wbe-runtime\php\ext/[filename].dll

Failed to extract PHP:open C:\[path]\.wbe-runtime\php\ext/[filename].dll: The process cannot access the file because it is being used by another process.

This typically happens when the system or application experienced an unexpected shutdown. Our application tries to remove the .wbe-runtime/php directory but it was not successful due to a dangling php processes that could not be killed properly. Upon startup it will not be able to start properly due to missing files in the php directory.

Similar error messages

  • No valid JSON: In Connection.php line 822: could not find Driver

  • openssl signature could not be verified: openssl not loaded

  • Error while stopping: open C:\[path]\.wbe-runtime\php-appserver.pid: The system cannot find the file specified

Steps to resolve this

  1. Start the application manually

  2. Stop the application properly (this will remove the php directory)

  3. Start the application again. (This will reinstall the php directory again)

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