ShowMeMore
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  • Introduction
    • Getting started with ShowMeMore
      • Guide to the first VizExtension
      • Getting started with dashboard extension
  • Visualization Types
  • Sankey Diagram
    • Data strucuture
    • Configuration Screen
    • Format
    • Color formatting
      • Text and background
      • Color Nodes
      • Color Links
    • Text formatting
      • Labels
      • Tooltips
      • Measures
    • Legend
    • Dashboard Actions
  • Source Target Sankey Diagram
    • Data strucuture
    • Configuration Screen
    • Format
    • Color formatting
      • Text and background
      • Color Nodes
      • Color Links
    • Text formatting
      • Labels
      • Tooltips
      • Measures
    • Dashboard Actions
  • Waterfall Chart
    • Data structure
    • Configuration Screen
    • Format
    • Labels
    • Measures
    • Color
    • Dashboard Actions
  • Geo Sankey Diagram
    • Data structure
    • Configuration Screen
    • Format
    • Tooltips
    • Labels
    • Dashboard Actions
    • Color
  • Network Diagram 2.0
    • Data structure
    • Configuration Screen
    • Analytics Options
    • Labels
    • Tooltip
    • Measures
    • Color
    • Format
    • Dashboard Actions
  • Radar Chart
    • Data structure
    • Configuration Screen
    • Format
    • Labels
    • Tooltips
    • Measures
    • Color
    • Legend
    • Dashboard Actions
  • Venn Diagram
    • Data structure
    • Configuration Screen
    • Format
    • Color
    • Labels
    • Tooltips
    • Measures
    • Legend
    • Dashboard Actions
  • Sunburst New Diagram
    • Data structure
    • Configuration Screen
    • Format
    • Tooltips
    • Measures
    • Labels
    • Color
    • Legend
    • Dashboard Actions
  • Sunburst diagram
    • Data structure
    • Configuration Screen
    • Format
    • Tooltips
    • Measures
    • Labels
    • Color
    • Legend
  • Chord Diagram
    • Data structure
    • Configuration Screen
    • Format
    • Color
    • Tooltips
    • Measures
    • Labels
    • Legend
    • Dashboard Actions
  • Circular Sankey Diagram
    • Data structure
    • Configuration Screen
    • Format
    • Tooltips
    • Measures
    • Labels
    • Dashboard Actions
    • Color
    • Legend
  • Ridgeline Plot
    • Data strucutre
    • Configuration Screen
    • Format
    • Color
    • Tooltips
    • Labels
    • Dashboard Actions
  • Horizon Chart
    • Data structure
    • Configuration Screen
    • Format
    • Labels
    • Color
    • Labels
  • Organization Chart
    • Data structure
    • Configuration Screen
    • Format
    • Color
    • Tooltips
    • Measures
    • Labels
    • Dashboard Actions
  • Calendar Chart
    • Configuration Screen
    • Labels
    • Measures
    • Color
    • Format
  • Network Diagram
  • Export Visualization
  • Troubleshot
    • Sankey Diagram crashes or fails to load
  • FAQ
    • Is the Waterfall Chart built directly from the data, or do I need custom calculations?
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  1. Troubleshot

Sankey Diagram crashes or fails to load

Cause: This issue typically occurs due to invalid or conflicting data in the input fields for the Sankey Diagram. The extension may crash or fail if any of the following conditions are met.


Checklist to Avoid Crashes:

  1. Source and Target Dimension Members Must Be Unique

    • If the same members exist in both dimensions (e.g., [From] and [To]), it creates an endless loop, which causes the diagram to crash.

    • ✅ Solution: Add a prefix to distinguish them:

      • from_ + [From Dimension]

      • to_ + [To Dimension]

  2. No Empty Values in Dimensions

    • If either dimension contains null or blank values, the Sankey Diagram will automatically filter those out and may render incorrectly or fail.

  3. Measure Must Be Greater Than 0

    • Sankey flow values must be positive. If the measure used is 0 or negative, the chart may break.


Still having trouble? If you've followed the steps above and are still experiencing issues, please contact our support team. We're happy to help!

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Last updated 22 days ago