Upgrade extensions

In order to update or upgrade your installation while offline, follow these steps:

1. Stop the running product: Open the Extensions Manager and turn off the product you want to update.

2. Remove the existing version: Navigate to the following folder on your system:

.../AFT Extension Manager/extensions

Delete the folder corresponding to the product you are updating.

1. Back up existing logs (optional): If there are any log files in the product folder, back them up before deletion in case you need them later for troubleshooting or reference.

2. Download the updated product version: Go to the AFT Company Portal: https://my-appsfortableau.infotopics.com/ Download the updated version of the product that matches your operating system.

3. Reinstall the updated product: Follow the steps described in the Offline Installation Guide to manually install the downloaded .zip file and apply your license.

4. Restart the product: Once the update is complete, (re)start the product from the Product Overview or its detailed product page.