Installing extension

In order to install your products while offline, follow these steps:

1. Prepare your files

You’ll need the following files:

• The product zip file (for example: super-tables-enterprise-5.5.3.zip)

• The license file (license.lic)

Download these files from the AFT Company Portal:

https://my-appsfortableau.infotopics.com/

Make sure you don't rename the lic file or zip file so they keep their original names.

1. Locate the uploads folder

Open the following directory on the system running the AFT Extension Manager:

/AFT Extension Manager/uploads/

If the folder does not exist, it will automatically be created the next time Extensions Manager starts.

1. Upload product files and license

Place your downloaded files into the /uploads/ folder. You can do this in one of two ways:

• Option 1 — One license for all products (most common)

If your license covers multiple products:

1. Place all the product .zip files and a single license.lic in /uploads/.

Example:

/AFT Extension Manager/uploads/
  ├── super-tables-enterprise-windows-5.5.3.zip
  ├── show-me-more-enterprise-windows-3.2.2.zip
  └── license.lic

Use this method if your license file applies to multiple products (e.g. one company-wide license for all extensions).

• Option 2 — Individual licenses per product

If each product has its own license:

1. Install each product one by one:

   • Place only one product .zip file in /uploads/.

   • Place its corresponding license.lic alongside it.

   • Restart the Extensions Manager.

2. Repeat this for each product.

Use this method if you have separate licenses per product.

“If you prefer to upload a license manually in the web interface, see section 2. Manually upload the (updated) license (Offline only)”

1. Restart the Extensions Manager

After placing your files in the /uploads/ folder, restart the Extensions Manager to begin the installation process. Use the appropriate method based on your operating system and how Extensions Manager is configured.

• Windows

If Extensions Manager is set up as a scheduled task:

1. Open Task Scheduler.

2. Locate the ExtensionsManager task.

3. Click Run to start it.

   • If it’s already running, click Stop, then Run again to restart the service.

If Extensions Manager was started manually (by double-clicking the executable):

1. Open the Windows taskbar (system tray).

2. Locate the AFT Extensions Manager icon (pink dinosaur logo).

3. Right-click the icon and select Shutdown AFT ExtensionsManager to stop it.

4. After the program closes, start it again by double-clicking the executable

• Linux

If Extensions Manager runs as a systemd service: Restart it using:

sudo systemctl restart aft-extensions-manager

You can also stop or check the service status with:

sudo systemctl stop aft-extensions-manager
sudo systemctl status aft-extensions-manager

If EXM was started manually in a terminal: Stop the running process (for example, with Ctrl+C), then restart it using the same command you originally used to launch it.

Tip: After Extensions Manager restarts, it will automatically detect any product .zip and license.lic files in the /uploads/ folder and begin installation.

After installation, you can open Extensions Manager in your browser to verify that the product has been installed and is running.

Products installed via the uploads folder are automatically configured with default settings (standard configuration for port and navigation method).

This means:

• The product starts automatically after installation.

• No manual setup or configuration wizard is needed, you can immediately start with Dowloading TREX files and using the extensions in your dashboard.

• If you want other settings for your extension follow these instructions Product configuration

1. Verify Installation and Troubleshoot

After the restart, open the Extensions Manager in your browser and confirm that the expected products are listed under Product Overview.

If the installed products do not appear or are missing:

1. Try repeating the installation process by placing the product .zip file and license.lic back into the /uploads/ folder.

2. Restart the Extensions Manager again.

3. Check the log files for detailed information about the process:

   /AFT Extension Manager/log/ExtensionsManagerLog_[timestamp].txt

4. If the issue persists, please contact Apps for Tableau Support