Why can’t I see any data in WriteBackExtreme?

Description: Users report that no data is showing in WriteBackExtreme when opening the extension.

Root Cause: WriteBackExtreme relies on Tableau’s summary data being available. If the Tableau permissions don’t allow summary data to be downloaded, the extension cannot access the data.

Resolution: Ensure that the Tableau administrator grants the affected user (or group) permission to Download Summary Data on the workbook or view. Without this, WBE cannot display the data.

Example Tableau permission setting:

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