> For the complete documentation index, see [llms.txt](https://docs.infotopics.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.infotopics.com/trulyp/installation-and-troubleshooting/installation-and-troubleshooting.md). # Installation & troubleshooting Running Trulyp on your own server? This section helps you keep it running smoothly, and gets you back on track quickly when something goes wrong. ### Installing Trulyp New installations are covered in [Getting started](/trulyp/getting-started/trulyp-installation.md): the [requirements](/trulyp/getting-started/trulyp-installation/on-premises-installation/requirements.md), [Windows](/trulyp/getting-started/trulyp-installation/on-premises-installation/windows.md), [Linux](/trulyp/getting-started/trulyp-installation/on-premises-installation/linux.md), [Docker](/trulyp/getting-started/trulyp-installation/on-premises-installation/containerization.md) and the [initial log-in](/trulyp/getting-started/trulyp-installation/on-premises-installation/initial-log-in.md). ### Running Trulyp * [Configuration file](/trulyp/installation-and-troubleshooting/operations/configuration-reference.md) * [Command line](/trulyp/installation-and-troubleshooting/operations/command-line-reference.md) * [Logs and diagnostics](/trulyp/installation-and-troubleshooting/operations/logs-and-diagnostics.md) * [Health checks](/trulyp/installation-and-troubleshooting/operations/health-checks.md) * [Upgrade, back up and restore](/trulyp/installation-and-troubleshooting/operations/upgrading-backup-and-restore.md) * [Uninstall](/trulyp/installation-and-troubleshooting/operations/uninstalling.md) ### Something's wrong? Start with [Troubleshooting](/trulyp/installation-and-troubleshooting/troubleshooting.md): it lists common problems by symptom and links to the solution. Quick questions are answered in the [FAQ](/trulyp/installation-and-troubleshooting/faq.md). {% hint style="info" %} **Contacting Support?** Include your Trulyp version (from the **About** page), the output of `trulyp status` and `trulyp artisan app:status`, and the log zip from **Monitoring** › **Logging**. See [What to send to Support](/trulyp/installation-and-troubleshooting/operations/logs-and-diagnostics.md#what-to-send-to-support). {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.infotopics.com/trulyp/installation-and-troubleshooting/installation-and-troubleshooting.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.