License management

When your license expires, you’ll need to acquire a new one by contacting your Apps for Tableau representative ([email protected]).

Once you’ve received your updated license, you can apply it in one of two ways:


1. Automatically Fetch License (Online only)

  1. Open the Extensions Manager and navigate to the Product Overview.

  2. Locate the product with the expired license.

  3. Click Restart.

The product will automatically fetch the updated license, and the product will use the new updated license.


2. Manually Upload the Updated License (Offline only)

  1. Download your new license file (license.lic) from the AFT Company Portal: https://my-appsfortableau.infotopics.com/

  2. In the Extensions Manager, navigate to the relevant product in the Product Overview.

  3. Stop the running product.

  4. Click Manually upload license file and select the new license.lic.

  5. Start the product again.

Once restarted, the product will reflect the new license

Manual upload button is located in the bottom left corner

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