# Upgrading extensions

In order to update or upgrade your installation while offline, follow these steps:

1. **Stop the running product:**\
   Open the **Extensions Manager** and turn off the product you want to update.
2. **Remove the existing version:**\
   Navigate to the following folder on your system:

```
.../AFT Extension Manager/extensions
```

Delete the folder corresponding to the product you are updating.

3. **Back up existing logs (optional):**\
   If there are any log files in the product folder, back them up before deletion in case you need them later for troubleshooting or reference.
4. **Download the updated product version:**\
   Go to the **AFT Company Portal**:\
   <https://my-appsfortableau.infotopics.com/>\
   Download the updated version of the product that matches your operating system.
5. **Reinstall the updated product:**\
   Follow the steps described in the [Offline Installation Guide ](https://docs.infotopics.com/extensionsmanager/installation-guide/configuration/offline-configuration/installing-extensions)to manually install the downloaded `.zip` file and apply your license.
6. **Restart the product:**\
   Once the update is complete, (re)start the product from the **Product Overview** or its detailed product page.