Infotopics operates from the Netherlands (European Union) and complies with the General Data Protection Regulation (GDPR).
Data protection principles are embedded into both product design and operational processes.
Infotopics ensures that:
Personal data is processed lawfully and transparently
Data is processed only for defined and legitimate purposes
Data processing is limited to what is strictly necessary
Appropriate technical and organisational safeguards are in place
Under GDPR:
Customers act as the Data Controller
Infotopics acts as the Data Processor
Customers retain ownership and control of their data at all times.
The Data Processing Agreement (DPA) forms part of the contractual agreement between Infotopics and its customers.
The DPA defines:
Scope and purpose of data processing
Types of data processed
Security measures applied
Use of sub-processors
Data breach notification procedures
Data retention and deletion policies
The DPA applies primarily to solutions that store or process data outside Tableau, such as:
WriteBackExtreme
MailScheduler
DashboardUsage
Extensions that operate entirely within Tableau dashboards and do not store data externally do not require persistent data processing agreements.
Upon termination of services:
Customer-specific environments are removed
Application data (such as audit logs or mappings) is deleted
Only legally required contractual or financial records are retained
Last updated 4 days ago
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